Terms and Conditions

1. Introduction
Welcome to AWAND. By accessing or using our website and purchasing our products, you agree to comply with these Terms & Conditions. Please read them carefully before placing an order.
If you do not agree, do not use the site.

2. Company Information
AWAND operates from 39 Trinity Rise, Lambeth, London SW2 2QP, United Kingdom.

You can contact us at shop@awand.co.uk.

3. Products and Pricing

  • All products are described and priced accurately.

  • Prices are shown in Euro and GBP (with the option to select your preferred currency) and may include applicable taxes.

  • We reserve the right to correct any errors in product descriptions or pricing.

4. Orders

  • By placing an order, you make an offer to purchase our products.

  • We reserve the right to accept or reject any order for reasons including product availability, errors in pricing, or suspected fraudulent activity.

  • You will receive an order confirmation via email.

5. Payment

  • Payment must be made in full at the time of purchase using the available payment methods.

  • Transactions are secured, and your payment information is handled in accordance with applicable security standards.

6. Shipping & Delivery

  • We ship worldwide.

  • Delivery times are estimated and not guaranteed.

  • Customers outside the EU are responsible for any customs duties, taxes, or import fees.

7. Returns and Refunds

  • Please refer to our Refund & Return Policy for full details.

  • Customers within the EU have a 14-day legal right of withdrawal from the date of delivery.

8. Intellectual Property

  • All content on this site, including text, images, graphics, and logos, is the property of AWAND or its licensors and is protected by copyright and intellectual property laws.

9. Limitation of Liability

  • AWAND is not liable for indirect, incidental, or consequential damages arising from the use of this website or products, except as required by law.

  • Products are intended for personal use only.

10. Governing Law

  • For customers within the EU, these Terms are governed by the laws of United Kingdom, in accordance with EU consumer protection regulations.

  • For international customers, local laws may apply, but AWAND will strive to resolve any disputes amicably.

11. Privacy

  • Personal data collected during orders is handled in accordance with our Privacy and Cookie Policy, in compliance with GDPR for EU customers and applicable international data protection laws.

12. Changes to Terms

  • AWAND reserves the right to update these Terms at any time. Updates will be posted on this page with the “Last Updated” date.

Last Updated: 20/10/2025

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Email: shop@awand.co.uk

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